Explore the latest trends, expert tips, and essential tools to enhance your Call Tracking, Call Management, and enhance your business communications.
Announcements, Marketing
28 July 2026
Marketing teams today are expected to do more with less – prove ROI, optimise every marketing dollar, and make faster decisions using data they can trust. That’s why our latest Delacon Portal up...
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Announcements, Marketing
12 June 2026
Google has recently announced changes to how offline conversion imports will be managed, with developers being encouraged to move certain offline conversion workflows from the Google Ads API to the ne...
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Announcements, Marketing
13 April 2026
Take control of call outcomes, not just call data Most teams today have visibility into marketing performance. Dashboards are full. Reports are available. Insights exist. But the real challenge isn’t ...
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Announcements, Marketing
26 January 2026
The new Delacon Portal, named Genesis, is live. It is a foundation-level upgrade to how enterprises understand customer interactions and optimise marketing performance. Built for organisations where c...
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Speech Analytics
9 December 2025
Most businesses are blind to what’s happening in their most valuable channel – phone calls. When more than 65% of high-value leads come through conversations, missing insights means missing reve...
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Integrations
2 December 2025
For many organisations, phone calls remain one of the highest-value conversion moments, yet they’re also one of the least measured. When calls aren’t captured alongside digital activity, marketers are...
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AI, Security & Compliance
19 November 2025
As businesses accelerate into an AI-driven future, one element stands out as both a silent risk and a powerful opportunity: voice data. Customer conversations are no longer just operational touchpoint...
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Integrations
12 November 2025
Connect every call, campaign, and customer touchpoint in one platform For call-centric businesses, every conversation matters. Yet too often, phone calls exist outside your digital reporting, leading ...
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Dynamic Number Insertion
5 November 2025
Performance marketers can track almost everything online. Clicks, impressions, form fills, even scroll depth. But the moment a prospect decides, “I’ll just call,” a lot of that visibility disappears. ...
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Insights IQ
16 October 2025
Modern marketing teams are swimming in data. Between analytics dashboards, ad reports, and CRM exports, critical insights often get lost in the noise. That’s where Delacon’s Insights IQ comes in...
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Call Tracking
15 May 2025
Delacon offers a variety of Call Tracking solutions to meet the needs of businesses of all sizes. One of the key decisions that businesses face when choosing a Call Tracking solution is whether to use...
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PR
Delacon is ringing in a new era of growth and opportunity with its recent acquisition by Volaris Group Inc. This strategic partnership represents a transformative step forward for Delacon, allowing us...
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