See what works.
Back every decision.
Switch to Delacon for enterprise-grade call attribution, speech analytics, and routing that connect every call to revenue.
- Replace guesswork with clear ROI
- Proven with insurers, automotive groups, healthcare, and agencies
- Local hosting, compliance, and expert support
Get a tailored quote
Gain valuable insights and drive ROI with Call Tracking
Delacon’s Call Tracking gives you the insights and tools you need to measure marketing performance and optimise your online and offline campaigns.
Track and measure your call data from one integrated platform.
With Call Tracking you can see the exact source your calls come from.
Streamline customer service and ensure calls aren’t missed with Call Management solutions
With Delacon’s Call Management options you can easily customise what happens when you receive a call, improve reliability and have real time reporting. Options include IVR, geo-routing, automatic failover, email alerts and more.
Get detailed call data and optimise your Call Management strategy.
Manage your calls in detail by customising your interactive voice response (IVR) schedule.
Unlock powerful insights and
ensure compliance with Speech Analytics
Speech Analytics gives you complete visibility into your customer journey and helps ensure compliance — optimise customer service, marketing, and sales with actionable call data.
Listen to your calls with Call Recording and review the auto-generated transcription.
Speech Analytics gives you even more insights into your calls with sentiment analysis.
Trusted by leading brands worldwide
Why teams choose Delacon over others
Built for enterprise decisions
- Closed-loop attribution into GA4, Google Ads, SA360, Adobe, Salesforce, HubSpot, BigQuery, Looker Studio, and Power BI
- Local hosting and compliance options for regulated industries
- SLA support with real people who help you launch and optimise
Outcome proof, not just features
- Insurer saw a 16% ROAS uplift after connecting offline calls to media
- Automotive dealer network cut CPA by 67% and lifted offline leads by 60%
- Global brand reduced CPA by 11% using Speech Analytics insights
- Marketing team reduced CPL by 43% by filtering non-sales calls
Operational control
- Visual IVR and geo routing across locations
- Automatic failover to keep calls flowing
- Missed-call SMS to rescue high intent leads
| What you get | Delacon | Competitor |
|---|---|---|
| Channel to keyword level attribution | Often partial | |
| CRM outcomes joined to calls | Add-ons or manual | |
| Speech Analytics with intent and sentiment | Varies | |
| Enterprise integrations and exports | Limited on lower tiers | |
| Local hosting and compliance options | Varies by region | |
| Dedicated onboarding and AM support | Ticket based |
Ready to unlock the power
behind your call data?
With Delacon’s Call Tracking, Call Management, and Speech Analytics solutions you can analyse the data from your calls and manage how your calls are handled all from one platform.