
Delacon’s New User Management Feature: How Will This Benefit Your Agency?
Delacon has recently released the new User Management feature, which will be of great benefit to Agency clients.
Explore the latest trends, expert tips, and essential tools to enhance your Call Tracking, Call Management, and enhance your business communications.
Delacon has recently released the new User Management feature, which will be of great benefit to Agency clients.
Every time your business interacts with a customer, you gain valuable insights that could help you optimise your marketing strategies, sales methods and customer service standards.
Many businesses often wonder how to improve efficiency in their services while also improving time management within the business itself.
The structure of a business’s call centre system has a direct impact on the customer service experience they can provide their callers.
In an exciting recent update, Delacon has announced an integration with Ruler Analytics. In this article, we’re going to be outlining some of the amazing benefits businesses can expect to attain in ...
If you run a business which receives thousands of calls a day, you would understand that managing call inflows and volumes is integral to running an efficient and profitable business.
Interactive Voice Response or IVR calls have been used by businesses for many years. IVR is a phone system that allows incoming callers to access information via a voice response system of pre recorde...
Mobile Tyre Shop had a clear understanding of their ROI and metrics such as customer acquisition cost.
Phone calls are considered one of, if not the most important lead source for all types of businesses, and in a mobile, connected world advertisers are constantly looking for ways to encourage customer...
From July 1, 2023 (October 1st, 2023 if you have GA360), Universal Analytics will no longer process new data in standard properties.
If your company has Google Ads running to try and reach more leads and potential customers, you know that there are several ways potential customers are contacting you without actually clicking on the...
Digital marketing company Delacon has today announced a partnership with Tableau, the world’s leading analytics platform, providing marketers with actionable insights and the capability to measure r...