Call Management, IVR Introducing Bulk Upload for Seamless IVR Route Configuration
Navigating the telecommunications and interactive voice response (IVR) landscape can pose challenges when managing postcodes and their associated endpoint details.
Archive
Call Management, IVR 
IVR The Benefits of Optimising sales IVR Calls into Google Ads for Business Productivity and Profitability
Interactive Voice Response or IVR calls have been used by businesses for many years. IVR is a phone system that allows incoming callers to access information via a voice response system of pre recorde...
IVR How to grow your customer base by valuing their time with Delacon’s Post Code IVR System
If you run a business which receives thousands of calls a day, you would understand that managing call inflows and volumes is integral to running an efficient and profitable business.
Agencies & Directories, Call Management How to Measure Sales for Agencies with Delacon’s HTML Email Alert
Delacon is a Call Tracking and reporting platform that can help agencies track the performance of their marketing campaigns.
IVR Gain Valuable Insights About Your Customer’s Intent with Delacon’s IVR Capture
Call Tracking is vital for businesses to understand where their leads are coming from and how to improve their marketing strategies.
IVR DTMF Intercept Renamed to IVR Capture in the Delacon Portal
Delacon has recently changed the label for DTMF Intercept to IVR Capture in the Edit Service Page of the Delacon portal.